News

Disability isn’t inherent – disabilities arise when society is built in a way that doesn’t take people’s needs into account. In other words, it’s our job to cater for each of our customers, whatever their access needs. We wanted to write a little about the work that goes into building our website, customer experience and […]

We work with multiple third parties to process the data from your smart meter – here’s what happens when one of these third parties have a brief outage. TL;DR, any outages are generally fixed within a day of us reporting it, and we always back-date your billing so you’re always charged correctly, no matter what.

Today we announce the next stage of our rocket ship of growth with the acquisition of Silicon Valley-based start -up Evolve Energy – with the Evolve team, we are launching Octopus Energy US This post is from Octopus Energy Blog, you can read more about this at Read More You can get £50 cashback when

2020 has been a year like no other. We unpack what this has meant for wholesale energy prices. This post is from Octopus Energy Blog, you can read more about this at Read More You can get £50 cashback when you sign up to Octopus Energy through our referral link. Look round the Octopus Energy

Meet our smart hardware installers, Octopus Energy Services. Here’s everything you need to know about getting a smart meter with Octopus, get to know our super talented bunch of octo-engineers, find out how they solve problems on the ground, and how they’re turning Octopus’ vision for a smarter, greener energy system into a reality. This

We’re delighted to partner with Tesla to offer their customers the Tesla Energy Plan – and the chance to unlock cheaper greener energy through the power of their car, solar panels and batteries. However, last year we identified an issues with some very specific brand of meters installed by L+G. Here’s the detail of what

Our team of energy experts knock doors around the UK to help people think about switching to our affordable, renewable power. Here’s a little info about this part of our business. This post is from Octopus Energy Blog, you can read more about this at Read More You can get £50 cashback when you sign

We’re ramping up our smart meter installations, but with ongoing COVID restrictions, I wanted to explain why we can’t always tell you exactly when you might get a smart meter, even though we’d love to. This post is from Octopus Energy Blog, you can read more about this at Read More You can get £50

In the latest Spotlight blog, Maddie chats to Ruby, one of the first people to join the Octopus team back in 2016. Ruby’s done just about everything there is to do in the company, and now works for Kraken Tech introducing new Kraken convert companies to our software and our unique way of working. This

Read about the great work our team have done to celebrate Black History Month and amplify black voices fighting against climate change. Discover our brand new project: Black Science Matters, read profiles from some of the brilliant people at Octopus working to make the world greener, and find fascinating articles from black writers and activists