On a typical day, we talk to around 40,000 customers across phone calls, email and social media.
That’s always included some people in really difficult situations. In the energy crisis, with so many people worried about paying their bills, we’re receiving more heartbreaking messages and calls than ever before.
I wanted to write about all the ways our team are looking after one another through the crisis, making sure the same amount of care and support we give our customers is also available to our people.
This post is from Octopus Energy Blog, you can read more about this at Read More
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